Glossary

interaction rate

Interaction rate is a metric that measures user engagement with digital content by calculating the ratio of interactions to total impressions or reach. It quantifies how actively users engage with specific elements, features, or content through actions such as clicks, likes, shares, comments, and taps. The metric provides insight into audience engagement levels and content effectiveness.

Context and Usage

Interaction rate is commonly used in digital marketing, social media analytics, user experience design, and web analytics. Marketers, UX designers, and product managers employ this metric to evaluate content performance on websites, mobile applications, social media platforms, and advertising campaigns. It serves as a key performance indicator for assessing audience engagement across various digital touchpoints and platforms.

Common Challenges

Common challenges include defining what constitutes a meaningful interaction, as different actions may have varying levels of significance. The metric can be misleading without proper context, as high interaction rates may not always correlate with business objectives or user satisfaction. Data collection inconsistencies across platforms and the potential for inflated rates due to accidental or low-quality interactions can affect measurement accuracy.

Related Topics: engagement rate, click-through rate, user engagement metrics, conversion rate, bounce rate, time on page, session duration, heat mapping

Jan 26, 2026

Reviewed by Dan Yan